Privacy Policy

Effective Date: 8/1/2025

This Privacy Policy explains how Improve Your Presence (referred to as "Company," "we," "us," or "our"), a marketing agency, collects, uses, and discloses information when you use our website, https://improveyourpresence.com, and our Services.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information").

A. Information You Provide Directly

When you fill out forms, register for an account, or purchase Services/Software, you provide us with Personal Information, including:

  • Identifiers: Name, Email Address, Phone Number, and Mailing Address.

  • Commercial Information: Payment information for monthly billing (collected and processed by our third-party payment processor, not directly stored by us).

  • Account Credentials: Information required to set up your secure user account.

B. Information Collected Automatically

When you visit the Website, we automatically collect certain internet and network activity information through cookies and similar technologies, such as:

  • Internet Activity: IP address, browser type, operating system, pages viewed, time spent on the Website, and referral sources.

  • Geolocation: General location data inferred from your IP address.

2. How We Use Your Information

We use the collected information for the following business purposes:

  • To Provide Services: To fulfill requests, process transactions for monthly billed services/software, manage your user account, and deliver the purchased marketing services and software access.

  • For Communication: To respond to your inquiries, send administrative notices regarding your account or Services, and send marketing communications about our products and services.

  • For Analytics and Improvement: To monitor, analyze, and improve the functionality and user experience of our Website and Services.

  • For Legal Compliance: To detect and prevent fraud, enforce our Terms and Conditions, and comply with all applicable laws and regulations.

3. Disclosure and Sharing of Your Information

We do not and will not sell your Personal Information to third parties for monetary consideration.

However, we disclose and share your information with trusted third parties to effectively operate our business and provide the Services to you, which include:

  • Service Providers: We use third-party tools and platforms to perform functions on our behalf. This includes cloud hosting providers, payment processors (for monthly billing), customer relationship management (CRM) systems, and marketing technology platforms (e.g., for email outreach, advertising campaign management, and analytics).

  • Business Partners (for Work Execution): As a marketing agency, we use client data within third-party advertising platforms (e.g., Google Ads, Meta Ads) and other digital services for the sole purpose of executing the marketing work and Services you have contracted us to perform.

These third parties are contractually obligated to protect the data and use it only for the purposes for which we disclose it to them.

4. Data Security and Retention

We implement commercially reasonable technical and organizational measures to protect your Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Privacy Rights

Depending on your location, you may have specific rights regarding your Personal Information, including the right to:

  • Know what personal information we collect, use, and disclose.

  • Request Deletion of your personal information (with certain exceptions).

  • Correct inaccurate personal information we hold about you.

  • Opt-out of the sharing of your personal information for targeted advertising purposes. (Note: As stated, we do not sell your data, but we use it for our own marketing and for work execution as described in Section 3).

To exercise these rights, please contact us using the information provided in Section 6. We will respond to your request in accordance with applicable law.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: 5722 3rd St. Lubbock, Texas, 79416

(615) 606-3004

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We exercise our right to refuse any work or job for any reason (nonlimiting to pricing, tasks, legalities, timeline, renegotiations, and/or personal preference, etc.).

By contacting us and/or pursuing business interaction(s) with us, you acknowledge and understand we are not licensed attorneys, consultants, CPA(s), accountants, or otherwise licensed or certified professionals. We provide support services, not formal advice. Please seek legal advice and/or council from a licensed attorney, proper advice from a licensed/certified CPA, and other advice from a properly certified and/or licensed personnel for any and all respective profession(s).

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